Efeitos a priori e a posteriori da criatividade organizacional

Diogo Zapparoli Manenti

Abstract


Objetivo: O presente estudo tem como propósito analisar os antecedentes e as consequências da criatividade organizacional (implicações a priori e a posteriori) e o clima criativo no ambiente do marketing. Sendo que a orientação para o aprendizado é considerada fator antecedente da criatividade e a performance uma consequência.

Metodologia: A proposta dessa pesquisa relaciona a orientação para aprendizagem os fatores do clima criativo, e a performance em um modelo cujo a amostra é composta por respondentes de empresas industriais que, direta ou indiretamente, trabalham com a função do marketing relacionada à criatividade. Sendo que os dados coletados foram analisados por meio da modelagem de equações estruturais (MEE).

Resultados: Um dos mais importantes resultados deste estudo é que a performance comportou-se como uma consequência da criatividade organizacional, efeito posterior, portanto, em uma relação positiva e significativa; para além disso, os fatores do clima criativo e as correspondentes hipóteses mostraram-se responsáveis pela criatividade organizacional, sendo que estas hipóteses mencionadas foram parcialmente suportadas.

Limitações da investigação: A principal limitação deste estudo refere-se a tipologia da amostra, sendo não probabilística; muito embora o tamanho amostral mostrou-se satisfatório para o uso da técnica utilizada e análise dos dados coletados.

Implicações práticas: Há implicações voltadas aos gestores e implicações teóricas acadêmicas. As implicações práticas decorrem da consideração da criatividade para o aprimoramento da performance no ambiente de marketing e gestão das organizações. E o contributo teórico é decorrente da própria complexidade e composição do modelo, e seu ineditismo nesse contingente.

Originalidade: Neste aspecto destaca-se o ineditismo do modelo devido a sua própria composição, considerando a orientação para o aprendizado relacionada aos fatores do clima criativo e a criatividade. Além disso, a criatividade demonstrou impacto positivo e significativo na performance. Destaca-se ainda, a originalidade relacionada a seleção da amostra em relação às particularidades do modelo, portanto o estudo tem valor decorrente do carácter sui generis a considerar estes factores em conjunto.

Palavras-chave: Marketing, Criatividade organizacional, Orientação para a aprendizagem, Performance organizacional, Clima criativo.

 

[ENG]

Title: "Priori and Posteriori Effects of Organizational Creativity"

Abstract

Purpose: This study aims to analyze the antecedents and consequences of organizational creativity (a priori and a posteriori implications) and the creative climate in the marketing environment. Since the orientation for learning is considered an antecedent factor of creativity and performance a consequence.

Methodology: The purpose of this research relates the orientation for learning the factors of the creative climate, and the performance in a model whose sample is composed of respondents from industrial companies that, directly or indirectly, work with the marketing function related to creativity. The collected data were analyzed using structural equation modeling (SEM).

Results: One of the most important results of this study is that performance behaved as a consequence of organizational creativity, a later effect, therefore, in a positive and significant relationship; in addition, the factors of the creative climate and the corresponding hypotheses proved to be responsible for organizational creativity, and these mentioned hypotheses were partially supported.

Limitations of the investigation: The main limitation of this study refers to the typology of the sample, being non-probabilistic; although the sample size was satisfactory for the use of the technique used and analysis of the collected data.

Practical implications: There are implications for managers and academic theoretical implications. The practical implications arise from considering creativity to improve performance in the marketing and management environment of organizations. And the theoretical contribution is due to the model's own complexity and composition, and its originality in this contingent.

Originality: In this aspect, the originality of the model stands out due to its own composition, considering the orientation for learning related to the factors of the creative climate and creativity. In addition, creativity has shown a positive and significant impact on performance. It also stands out the originality related to the selection of the sample in relation to the particularities of the model, therefore the study has value due to the sui generis character to consider these factors together.

 

Keywords: Marketing, Organizational creativity, Learning orientation, Organizational performance, Creative climate.



Full Text:

PDF

References


Alencar, E. M. L. S., & Bruno-Faria, M. (1997). Characteristics of an organizational environment which stimulate and inhibit creativity. Journal of Creative Behavior, 31-4, 271–281.

Amabile, T. M. (1983). The social psychology of creativity. New York: Springer-Verlag.

Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, p.1154–1184.

Amabile, T. M., & Gryskiewicz, S. S. (1987). Creativity in R&D laboratory. Technical Report (Vol. 30). Greensboro: Center for Creative Leadership.

Amabile, Teresa M. (1996). Assessing the work environment for creativity. .Academy of Management Journal, 39, 1154.

Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: a review and recommended two-step approach. Psychological Bulletin, 103, 411–423.

Argyris, C., & Shon, A, D. (1978). Organizational learning: A theory of action perspective. (Addison-Wesley, Ed.). MA.

Backer, W. E., & Sinkula, J. M. (1999). The synergistic effect of market orientation and learning orientation on organizational performance. Academy of Marketing Science Journal, 07, 411–427.

Barrett, H., Balloun, J. L., & Weinstein, A. (2005). The impact of creativity on performance in non-profits, 223(November), 213–223.

Bedani, Marcelo. (2012). O efeito dos valores organizacionais na percepção de estímulos e barreiras à criatividade no ambiente de trabalho. Revista de Administração da Mackenzie, 6776, 150–176.

Bellou, V. (2010). The role of learning and customer orientation for delivering service quality to patients. Journal of Health Organization and Management, 24(4), 383–395. doi:10.1108/14777261011064995

Bettis, A. R., & K., Prahalad. C. (1995). The dominant logic: Retrospective and extension. Strategic Management Journal, 16, 5–14.

Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515–524. doi:10.1016/S0019-8501(01)00203-6

Carvalho, A. D. P. (2012). Creativity management tools and their organizational influence. International Journal of Organization Innovation, 5, 6–26.

Cheung, M. F. Y., & Wong, C.-S. (2011). Transformational leadership, leader support, and employee creativity. Leadership & Organization Development Journal, 32(7), 656–672. doi:10.1108/01437731111169988

Curwin, J., & Slater, R. (1991). Quantitative methods for business decisions (3a ed.). Bath: Pad Bond.

De Geus, A. P. (1988). Planning as learning. Harvard Business Review, March, 70–74.

Ensor, J., Pirrie, A., & Band, C. (2006). Creativity work environment: do UK advertising agencies have one? European Journal of Innovation Management, 9(3), 258–268. doi:10.1108/14601060610678130

Fallon, P. ., & Senn, F. (2006). Juicing the Orange. (H. B. S. P. Books, Ed.). Boston.

Faria, M. de F. B. de, & Alencar, E. M. L. S. de. (1996). Estímulos e barreiras. Revista de Administração, v.31(061), 50–61.

Frank, H., Kessler, A., Mitterer, G., & Weismeier-sammer, D. (2012). Learning orientation of SMEs and its impact on firm performance. Journal of Marketing Development and Competitiveness, 6(3), 29–42.

Gumusluoglu, L., & Ilsev, A. (2009). Transformational leadership, creativity, and organizational innovation. Journal of Business Research, 62(4), 461–473. doi:10.1016/j.jbusres.2007.07.032

Hair, J. F. J. (2009). Análise Multivariada de dados. (Bookman, Ed.). Porto Alegre.

Hans, P., & Ruiten, V. (2008). Finding the keys to creativity in ad agencies. Journal of Advertising, 37 (4), 121–130.

Hanvanich, S. (2006). The relationship of learning and memory with organizational performance: The moderating role of turbulence. Journal of the Academy of Marketing Science, 34(4), 600–612. doi:10.1177/0092070306287327

Henard, D. H., & Szymanski, D. M. (2001). Why some new products are more successful them others. Journal Of Marketing research, 38, 362–375.

Houghton, J. D., & DiLiello, T. C. (2010). Leadership development: the key to unlocking individual creativity in organizations. Leadership & Organization Development Journal, 31(3), 230–245. doi:10.1108/01437731011039343

Johnston, M., Reed, K., Lawrence, K., & Onken, M. (2007). The link between communication and financial performance in simulated organizational teams. Journal of Managerial Issues, 19, 536–555.

Klijn, M., & Tomic, W. (2010). A review of creativity within organizations from a psychological perspective. Journal of Management Development, 29, 322–343.

Laird, D. (2005). Organizational Culture’s influence on creativity and innovation : A review of the literature and implications for human resources development. Advances in Developing Human Resources, 7 (2)(May), 226–246.

Lee, L., & Tan, E. (2012). The influences of antecedents on employee creativity and performance: A meta-analytic review. Interdisciplinary Journal of Contemporary Research in Business, 4 (2), 984–997.

Leopoldino, C. B., & Loiola, E. (2010). Desempenho organizacional e aprendizagem organizacional: O que podemos aprender sobre essa relação? Enanpad (pp. 1–17).

Madjar, N. (2005). The contributions of Different Groups of individuals to Employees Creativity. Advances in Developing Human resources, 7, 182–206.

Malhotra, N. K. (2006). Pesquisa de marketing: uma orientação aplicada (4th ed.). Bookman.

Manenti, et al. (2017) Trivium do desenvolvimento organizacional. 1 ed. Amazon Kindle, Califórnia.

Marôco, J. (2010). Análise de equações estruturais: fundamentos teóricos, software e aplicações. Perô Pinheiro.

Masterson, S. S., & Welsh, M. A. (2005). A social exchange model of creativity.

McElvaney, L. A. (2006). The relationship between functional supervisor behavior and employee creativity in a project matrix organization. Faculty of Saybrook Graduate School and Research Center.

Merlo, O., Bell, S. J., Mengüç, B., & Whitwell, G. J. (2006). Social capital, customer service orientation and creativity in retail stores. Journal of Business Research, 59(12), 1214–1221. doi:10.1016/j.jbusres.2006.09.021

Mostafa, M. (2005). Factors affecting organizational creativity and innovativeness in Egyptian business organizations: an empirical investigation. Journal of Management Development, 24, 7–33.

Mostafa, M., & El-Masry, A. (2008). Perceived barriers to organizational creativity: A cross-cultural study of British and Egyptian future marketing managers. Cross Cultural Management: An International Journal, 15(1), 81–93. doi:10.1108/13527600810848845

Mueller, J. S., Amabile, T., Simpson, W. B., Hadley, C. N., & Kramer, S. J. (2002). Time pressure and creativity in organizations: A longitudinal field study. Boston.

Nasution, H. N., Mavondo, F. T., Matanda, M. J., & Ndubisi, N. O. (2011). Entrepreneurship: Its relationship with market orientation and learning orientation and as antecedents to innovation and customer value. Industrial Marketing Management, 40(3), 336–345. doi:10.1016/j.indmarman.2010.08.002

Oldham, G. R. (2002). Stimulating and supporting creativity in organizations. Managing knowledge for sustained competitive advantage. San Francisco.

Oliveira, M., & Bertucci, M. da G. (2003). A Pequena e média empresa e a gestão da informação. Informação e Sociedade, 13 (2), 1–16.

Pestana, M. H., & Gageiro, J. N. (2008). Análise de dados para ciências sociais: a complementaridade do SPSS (5th ed.). Lisboa.

Podsakoff, P. M., & Mackenzie, S. B. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.

Quivy, R., & Campenhoudt, L. Van. (2005). Manual de investigação em ciências sociais (2nd ed.). Lisboa: Gradiva.

Rashid, Z. A., Sambasivan, M., & Rahman, A. (2004). The influence of organizational culture on attitudes toward organizational change. Leadership and Organization Development Journal, 25, 161–179.

Richard, J. P., Devinney, T. M., Yip, G. S., & Johnson, G. (2008).

Measuring organizational performance as a dependent variable: Towards methodological best practice. Journal of Management, 35, 718–804.

Schmitt, L., Buisine, S., Chaboissier, J., Aoussat, A., & Vernier, F. (2012). Dynamic tabletop interfaces for increasing creativity. Computers in Human Behavior, 28(5), 1892–1901. doi:10.1016/j.chb.2012.05.007

Senge, P. M. (1990). The Fifth Discipline: The art and practice of the learning organization. New York: Dobleday.

Senge, P. M. (1992). Mental models. Planning Review, 20, 4–44.

Shalley, C., Zhou, J., & Oldham, G. (2004). The effects of personal and contextual characteristics on creativity: Where should we go from here? Journal of Management, 30(6), 933–958. doi:10.1016/j.jm.2004.06.007

Shalley, Christina E, & Gilson, L. L. (2004). What leaders need to know: A review of social and contextual factors that can foster or hinder creativity. The Leadership Quarterly, 15(1), 33–53. doi:10.1016/j.leaqua.2003.12.004

Sinkula, J. M. (1994). Market information processing and organizational learning. Journal of Marketing, 5, 35–45.

Sinkula, J. M., Baker, W. E., & Noordewier, T. (1997). A framework for market-based

organizational learning: Linking values, knowledge and behavior. Journal of the Academy of Marketing Science, 25, 305–318.

Stein, M. I. (1974). Stimulating creativity. New York: Academic Press.

Sung, S. Y., & Choi, J. N. (2012). Effects of team knowledge management on the creativity and financial performance of organizational teams. Organizational Behavior and Human Decision Processes, 118(1), 4–13. doi:10.1016/j.obhdp.2012.01.001

Wang, Q., Bradford, K., Xu, J., & Weitz, B. (2008). Creativity in buyer–seller relationships: The role of governance. International Journal of Research in Marketing, 25(2), 109–118. doi:10.1016/j.ijresmar.2007.12.006

Weinzimmer, L. G., Michel, E. J., & Franczak, J. L. (2011). Creativity and firm-level performance: The mediating effects of action orientation. Journal of Managerial Issues, XXIII(1), 62–82.

West, M. A., & Farr, J. L. (1990). Innovation and creativity at work: Psychological and organizational strategies. Wiley (pp. 3–13). New York: Wiley.

Wong, C. S., & Pang, W.-L. L. (2003). Barriers to creativity in the hotel industry – perspectives of managers and supervisors. International Journal of Contemporary Hospitality Management, 15(1), 29–37. doi:10.1108/09596110310458963

Wu, C.-S., Lee, C.-J., & Tsai, L.-F. (2012). Influence of creativity and knowledge sharing on performance. Journal of Technology Management in China, 7(1), 64–77. doi:10.1108/17468771211207358

Zhou, J., & George, J. (2001). When Job dissatisfaction Leads to Creativity: Encouraging The Expression of Voice. Academy of Management Journal, 44, 682–696.




Copyright (c)

 

European Journal of Applied Business and Management

ISSN: 2183-5594

DOI: https://doi.org/10.58869/EJABM

Indexing:

EBSCO | CROSSREF | GOOGLE SCHOLAR | LATINDEX | DRJI | ICI JOURNALS MASTER | REDIB | MIAR