Marketing of places and territorial management: Preliminary insights in the Quadrilátero Urbano do Minho (Portugal)

Júlio Silva, Bruno Barbosa Sousa, João Abreu

Abstract


Objectives: The study aims to understand the importance of marketing and territorial management in promoting a territorial brand (city marketing and communication strategies). The study context is the Quadrilátero do Minho (Portugal): Braga, Guimarães, Famalicão and Barcelos.

Methodology: The study will be developed through 4 exploratory interviews (semi-structured) to municipal officials and a questionnaire to residents of the cities of the Quadrilátero do Minho.

Results: Place marketing and territorial management play an important role in promoting territorial brands (city marketing) and a tourist destination. Place marketing actions influence the behaviour of residents and stakeholders (e.g. investment by companies in the territory).

Practical implications: The study presents preliminary insights that can be a tool to help municipal managers and professionals working in the 4 cities of the Quadrilátero do Minho (e.g. consistent and integrated territorial marketing strategy).

Contribution: The study presents contributions to theory (i.e. city marketing and territorial management) and to practice (i.e. integrated strategies between cities). However, future studies should deepen the preliminary results. We suggest the development of a conceptual model to be tested empirically (testing causal relationships between variables).

Originality: The innovative character of the manuscript in the sense of promoting a greater reflection on the joint territorial marketing strategy (in the context of the Urban Quadrilátero) and strategic partnerships between the agents of the main cities of the Quadrilátero do Minho.

Keywords: Territorial marketing, residents, stakeholders, Quadrilátero do Minho


Full Text:

PDF

References


Abreu, J. (2018). Inteligência Territorial – Governança, Sustentabilidade e Transparência. Ed. Idioteque.

Arani, Z. A., Zanjari, N., Delbari, A., Foroughan, M., & Harouni, G. (2022). Place attachment and aging: A scoping review. Journal of Human Behavior in the Social Environment, 32(1), 91-108.

Andereck, K., Valentine, K., Knopf, R., & Vogt, C. (2005). Residents' Perceptions of Community Tourism Impacts. Annals of Tourism Research, 32, 1056-1076. https://doi.org /10.1016/j.annals.2005.03.001.

Anjo, M., Magalhães, F. & Sousa, B. (2022). From the increase in tourism to the fall in tourism demand: the importance of marketing and the effects of a pandemic, European Journal of Applied Business Management, 8(2), pp. 25-42.

Anton, C., & Lawrence, C. (2016). The relationship between place attachment, the theory of planned behaviour and residents' response to place change. Journal of Environmental Psychology, 47. https://doi.org/10.1016/j.jenvp.2016.05.010.

Anton, C. E., & Lawrence, C. (2014). Home is where the heart is: The effect of place of residence on place attachment and community participation. Journal of Environmental Psychology, 40, 451-461. https://doi.org/https://doi.org/10.1016/j.jenvp.2014.10.007.

Aragonez, T., & Alves, G. C. (2013). Marketing Territorial: O futuro das cidades sustentáveis e de sucesso. In Santos, J. A., Ribeiro, F. P., & Águas, P. (Eds) Tourism Management, Marketing, & ICT Management, (pp. 316-329). Tourism and Management Studies.

Ashworth, G., & Voogd, H. (1990). Selling the City: Marketing Approaches in Public Sector Urban Planning. Belhaven Press.

Avraham, E. (2004). Media Strategies for Improving an Unfavorable City Image. Cities, 21, 471-479. https://doi.org/10.1016/j.cities.2004.08.005.

Azevedo, A., Pereira, J., Magalhães, D. (2010). City marketing - my place in XXI. Vida Económica. Livraria, Lisboa.

Bastos, N., & Ribeiro, J. (2011). O Quadrilátero Urbano do Baixo Minho para a Competitividade e a Inovação. In Casos de Desenvolvimento Regional, pp. 309-319. https://doi.org/10.13140/2.1.3433.4406.

Bonaiuto, M., Aiello, A., Perugini, M., Bonnes, M., & Ercolani, A. (1999). Multidimensional perception of residential environment quality and neighborhood attachment in the urban environment. Journal of Environmental Psychology, 19, 331-352. https://doi.org/10.1006/jevp.1999.0138.

Bondarenko, V. A., Kalieva, O., & Pisareva, E. (2018). Marketing management of the territory in the aspect of the regional brand formation. European Research Studies Journal, Volume XXI, Special Issue 2, 72-78.

Braun, E. (2008). City Marketing: Towards an integrated approach. Ed. Erasmus University Rotterdão.

Braun, E., Kavaratzis, M., & Zenker, S. (2013). My city – my brand: the different roles of residents in place branding. Journal of Place Management and Development, 6(1), 18-28. https://doi.org/10.1108/17538331311306087.

Cardoso, T., & Pestana, F. (2021). O papel do eixo Estudante/Conhecimento no triângulo pedagógico em contexto de blended (e)learning. In P. Cavalcanti (Ed.) Educação: Teorias, Metodos e Perspectivas, pp. 187-199. http://hdl.handle.net/10400.2/10930.

Chen, N., & Dwyer, L. (2017). Residents’ Place Satisfaction and Place Attachment on Destination Brand-Building Behaviors: Conceptual and Empirical Differentiation. Journal of Travel Research, 57(8), 1026-1041. https://doi.org/10. 1177/0047 28751 77 29760.

Correia, R. (2011). Territorial marketing: Interaction between industrial and regional networks. International Review on Public and Nonprofit Marketing, 8(1), 93-95.

Correia, R., & Brito, C. (2011). A importância do Marketing para o desenvolvimento turístico: O caso de Montalegre. Revista Turismo & Desenvolvimento, 16, 127-143. https://doi.org/10.34624/rtd.v0i16.13395.

Costa, A. R. d. (2013). Destination branding: o papel dos stakeholders na gestão de uma marcadestino: o caso da marca Douro. Investigação de Mestrado em Marketing e Gestão Estratégica. Universidade do Minho.

de Jong, M., Joss, S., Schraven, D., Zhan, C., & Weijnen, M. (2015). Sustainable–smart–resilient– low carbon–eco–knowledge cities; making sense of a multitude of concepts promoting sustainable urbanization. Journal of Cleaner Production, 109, 25-38. https://doi.org/10.1016/j.jclepro.2015.02.004.

Gertner, D. (2011). Unfolding and Configuring Two Decades of Research and Publications on Place Marketing and Place Branding. Place Branding and Public Diplomacy, 7, 91-106. https://doi.org/10.1057/pb.2011.7.

Hoornweg, D., Ruiz Ñunez, F., Freire, M. S. R., Palugyai, N., Villaveces, M., & Wills-Herrera, E. (2007). City Indicators: Now to Nanjing. World Bank Policy Research Working Paper Series.

Hospers, G. J. (2011). Er gaat niets boven citymarketing: hoe zet je een plaats op de kaart? https://repository.ubn.ru.nl/handle/2066/95232.

Kotler, P., Bowen, J. T., & Makens, J. C. (1999). Marketing for Hospitality and Tourism. Prentice Hall. https://books.google.pt/books?id=YXKfQgAACAAJ.

Kotler, P., & Gertner, D. (2002). Country as brand, product, and beyond: A place marketing and brand management perspective. Journal of Brand Management, 9(4), 249-261.

Kotler, P., Hamlin, M. A., Haider, D. H., & Rein, I. (2002). Marketing Asian Places: Attracting Investment, Industry, and Tourism to Cities, States and Nations. Wiley. https://books.google.pt /books?id=6Dm5AAAAIAAJ.

Kotler, P., Rein, P. C. S. I., Haider, D. H., & Rein, I. J. (1993). Marketing Places: Attracting Investment, Industry, and Tourism to Cities, States, and Nations. Free Press. https://books.google.pt/ books?id=luTtAAAAMAAJ.

Lages, R., Sousa, B., & Azevedo, A. (2018). O posicionamento e a imagem em contextos de marketing de destinos turísticos: estudo de caso aplicado à cidade de Braga. European Journal of Applied Business and Management, 3(2), 15-32.

Lalli, M. (1992). Urban-related identity: Theory, measurement, and empirical findings. Journal of Environmental Psychology, 12(4), 285-303. https://doi.org/https: //doi.org/10.1016/S0272-4944(05)80078-7.

Latkova, P., & Vogt, C. (2012). Residents' Attitudes Toward Existing and Future Tourism Development in Rural Communities. Journal of Travel Research, 51, 50-67. https://doi.org/10.1177/0047287510394193.

Lewicka, M. (2005). Ways to make people active: The role of place attachment, cultural capital, and neighborhood ties. Journal of Environmental Psychology, 25(4), 381-395. https://doi.org/10.1016/j.jenvp.2005.10.004.

Lewicka, M. (2010). What makes neighborhood different from home and city? Effects of place scale on place attachment. Journal of Environmental Psychology, 30(1), 35-51. https:/ /doi.org/10.1016/j.jenvp.2009.05.004

Prilenska, V. (2012). City Branding as a Tool for Urban Regeneration: Towards a Theoretical Framework. Architecture and Urban Planning, 6. https://doi.org/10.7250/aup.2012.002.

Proshansky, H. M. (1978). The City and Self-Identity. Environment and Behavior, 10(2), 147-169. https://doi.org/10.1177/0013916578102002.

Proshansky, H. M., Fabian, A. K., & Kaminoff, R. (1983). Place-identity: Physical world socialization of the self. Journal of Environmental Psychology, 3(1), 57-83. https://doi.org/https://doi.org/10.1016/S0272-4944(83)80021-8.

Rainisto, S. (2003). Success Factors of Place Marketing: A Study of Place Marketing Practices in Northern Europe and the United States. [Doctoral Dissertation, Helsinki University of Technology], Institute of Strategy and International Business. Acessível em http://bestplaceinstytut.org/www/wp-content/uploads/2010/10/dissertationRainisto.pdf

Rasoolimanesh, S. M., Jaafar, M., Kock, N., & Ramayah, T. (2015). A Revised Framework of Social Exchange Theory to Investigate the Factors Influencing Residents’ Perceptions. Tourism Management Perspectives, 16, 335-345. https://doi.org/10.1016 /j.tmp. 2015.10.001.

Raymond, C., Brown, G., & Weber, D. (2010). The Measurement of Place Attachment: Personal, Community, and Environmental Connections. Journal of Environmental Psychology, 30. https://doi.org/10.1016/j.jenvp.2010.08.002.

Reis, E., Melo, P., Andrade, R., & Calapez, T. (1999). Estatística Aplicada. Lisboa: Edições Sílabo.

Renigier-Bilozor, M., & Biłozor, A. (2015). Territorial Marketing as an Element Boosting the Development of a Commune. Real Estate Management and Valuation, 23. https://doi.org/10. 1515/remav-2015-0014.

Riger, S., & Lavrakas, P. (1981). Community Ties: Patterns of Attachment and Social Interaction in Urban Neighborhoods. American Journal of Community Psychology, 9, 55-66. https://doi. org /10 .1007/BF00896360.

Rollero, C., & Piccoli, N. (2010). Place Attachment, Identification and Environment Perception: An Empirical Study. Journal of Environmental Psychology, 30, 198-205. Acessível em https://doi.org/10. 1016/j.jenvp.2009.12.003.

Romanova, N. A., Brachun, T. A., & Dmitrieva, E. A. (2015). Modern City Positioning Case Study as a Tool of Territorial Marketing: Magadan, Russia. Mediterranean Journal of Social Sciences, 6(4), 245.

Rowles, G. D. (1990). Place attachment among small town elderly. Journal of Rural Community Psychology, 11(1), 103-120.

Rust, R. T., & Oliver, R. L. (1997). Satisfaction: A Behavioral Perspective on the Consumer. Boston: Irwin.

Sautter, E. T., & Leisen, B. (1999). Managing stakeholders a Tourism Planning Model. Annals of Tourism Research, 26(2), 312-328. https://doi.org/https://doi.org/10. 1016/S0160-7383(98) 00097-8.

Scannell, L., & Gifford, R. (2010). Defining Place Attachment: A Tripartite Organizing Framework. Journal of Environmental Psychology, 30, 1-10. https://doi.org/10.1016/ j.jenvp.2009.09.006.

Schraven, D., Joss, S., & de Jong, M. (2021). Past, present, future: Engagement with sustainable urban development through 35 city labels in the scientific literature 1990–2019. Journal of Cleaner Production, 292, 125924. https://doi.org/https://doi. org/10.1016/j.jcle pro.2021 .125924.

Shamai, S. (1991). Sense of Place: An Empirical Measurement. Geoforum, 22, 347-358. https://doi.org/10.1016/0016-7185(91)90017-K.

Shumaker, S. A., & Taylor, R. B. (1983). Toward a clarification of people-place relationships: A model of attachment to place. Environmental psychology: Directions and perspectives, 7(2), 19-25.

Sorokina, E., Wang, Y., Fyall, A., Lugosi, P., Torres, E., & Jung, T. (2022). Constructing a smart destination framework: A destination marketing organization perspective. Journal of Destination Marketing & Management, 23. https://doi.org/10.1016/j.jdmm.2021.100688

Sousa, Á. (2019). Coeficiente de correlação de Pearson e coeficiente de correlação de Spearman: o que medem e em que situações devem ser utilizados?. Correio dos Açores, 19-19. Acessível em https://repositorio.uac.pt/bitstream/10400.3/5365/1/Sousa_CA_21%20Mar%C3%A7o%202019.pdf

Sousa, B., Malheiro, A., & Veloso, C. M. (2019). O Marketing Territorial como Contributo para a Segmentação Turística: Modelo conceptual no turismo de shopping. International Journal of Marketing, Communication and New Media, Special Issue 5, 93-116.

Tseng, C., Wu, B., Morrison, A. M., Zhang, J., & Chen, Y. C. (2015). Travel blogs on China as a destination image formation agent: A qualitative analysis using Leximancer. Tourism Management, 46, 347-358.




Copyright (c) 2022 European Journal of Applied Business and Management

 

European Journal of Applied Business and Management

ISSN: 2183-5594

DOI: https://doi.org/10.58869/EJABM

Indexing:

EBSCO | CROSSREF | GOOGLE SCHOLAR | LATINDEX | DRJI | ICI JOURNALS MASTER | REDIB | MIAR